REWARDS

Reward point is the extra value given to eSewa users when you use eSewa services. The more you use eSewa services the more points you can collect in your account. These points can be redeemed for gifts made available by eSewa.
For the reward points collected in your eSewa account, you will be able to redeem your reward points with the following gift vouchers.
Reward Points Gift voucher
1000 NTC/NCELL recharge worth Rs 200
2000 NTC/NCELL recharge worth Rs 400 / gift hamper
3000 QFX/BIG movies Movie tickets for a couple
5000 eSewa Balance of Rs 1000
10000 Manakamana Darshan ticket for one person/ gift voucher of Muncha.com worth Rs 2000
15000 Flight from Ktm to Pokhara (One way) for oner person/ gift voucher of Bhatbhateni worth Rs 3000
20000 Android phone/ One paragliding voucher/ bungy jump for a couple
50000 18" TV set/Android Smart Phone (Samsung/Colors/Karbonn/LG)
100000 13" Dell/Acer/Lenovo/Hp Laptop
1000000 Honda Unicorn/Pulsar 150 cc

For Example:

If you have collected 50000 reward points in your eSewa wallet, you are entitled to an adroid smart phone or an 18" tv set.

You have the option to either redeem the reward points you have collected or can keep accumulating the points to receive a higher valued gift voucher.
Once your reward point has been redeemed, your reward point will be brought back to zero and it will increase as you go on doing the transaction.
To redeem your reward points, please send us your email at csd@esewa.com.np or give us a call at 1660-01-02121.

Once you redeem your reward points and choose the gift vouchers, it is non-refundable and you will have to collect your gifts within a month from the time we contact you. When you come to collect your gift, you are required to bring photo identification along with yourself (Driver's license, passport or citizenship certificate)

FREQUENTLY ASKED QUESTIONS

1. How can i increase my reward points?

Your reward point increases as you go on doing the transaction through eSewa.

2. Can I get reward points on every service of eSewa?

Yes, you can get reward points on all the services except for the following services:

  • Credit card payment
  • NEA payment
  • Water supply payment
  • Birthday Forest
  • Colors website
  • 3. Can I transfer my reward points to another eSewa user?

    No, the reward points are non-transferrable and can only be redeemed by you from your account.

    4. Where do I come to collect the gift?

    You are required to come to our head office at Hattisar to collect your gift.

    5. Will I lose my reward points if I don't redeem it for a longer period?

    No, your reward points will remain in your eSewa account regardless of the time.

    6. How can I check my reward points balance?

    Log on to your eSewa account and on your top right corner you can check your reward points.

    7. How long should I wait to receive my gift hamper after I redeem my points?

    You will receive a call from us; it will take up to 7-10 working days to get your gift hamper.

    8. Can I redeem my reward point partially?

    Yes. You have the option to redeem your reward points partially or wholly.

    To redeem your reward points, at minimum you must have 1000 points.
    For Eg: If you have 5000 reward points collected in your eSewa account, you have the option to either redeem 1000 points at a time or the full 5000 points.

    9. Is the reward point redeemable for cash?

    No, the reward point is not redeemable for cash.